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Mary Louis FAQs



How do I purchase an article at the Mary Louis online shop?

To purchase an article at, please click on the menu SHOP, where you will find all articles of the Mary Louis collections. Once you have found an article that you would like to buy, click to add it to your shopping bag; you can add as many articles as you want. When you finish your selection, click on the item shopping bag; this will take you to the page where you can confirm the products and their quantities.

You are then required to enter all of the personal data that is necessary to complete a successful purchase.

As soon as your order is ready to be shipped, you will receive an email providing you with the information that you need to keep track of the delivery.


Do I need to register to make a purchase online?

You do not need to register to make a purchase at, but if you do register you will have access to campaigns, discounts or other promotions that may be in force. If you enjoy our website and wish to visit it again, the registration will make your next purchase easier and simpler; and there is also the benefit of receiving the latest news first-hand.


Payments only by PayPal, credit card or ATM?

We accept PayPal, credit card and ATM as payment methods. These are the most secure and efficient methods. For details, please visit our sections of Shipping and Returning or Terms and Conditions.


Where can Mary Louis ship articles to?

Portugal Mainland and Islands.

Germany, Poland, Czech Republic, France, Monaco, United Kingdom, Belgium, Netherlands, Luxembourg, Austria, Switzerland, Slovenia, Denmark, Slovakia, Lithuania, Hungary, Italy, Ireland, Sweden, Estonia, Latvia, Corsica, Croatia, Iceland, Finland, Romania, Norway, Bulgaria, Serbia, Bosnia-Herzegovina, Greece (including the island of Crete and excluding the other islands).


Where are the Mary Louis pieces made?

All of the Mary Louis pieces are made in Portugal, in the town of Vila Nova de Gaia. The production of these articles of Author Jewellery complies with high quality parameters and particular care to satisfy the needs and preferences of the customers.


How do I buy the right size for me?

If you want to know the right measure before making an order, please visit the guide on sizes that is available on our website.

To ensure the perfect size of a ring, we provide drawings of several diamete